The
EFQM Model

The EFQM Model is a globally recognised management framework that supports organisations in managing change and improving performance.
Trusted by thousands of organisations worldwide for more than 30 years, The EFQM Model not only remains relevant but continues to set the management agenda for any organisation wanting a long term, sustainable future.
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The EFQM Model structure is based on the simple but powerful logic of asking three questions:
Why
“Why” does this organisation exist? What purpose does it fulfil? Why this particular Strategy…
Direction
How
“How” does it intend to deliver on its Purpose and its Strategy…
Execution
What
“What” has it actually achieved to date? “What” does it intend to achieve tomorrow…
Results
Why should I use The EFQM Model?

Since its inception, The EFQM Model has provided a blueprint for organisations across and beyond Europe to develop a culture of improvement and innovation.
If you want to define a strong purpose, inspire leaders at every level and create a culture committed to driving performance, while remaining agile, adaptive and able to evolve for the future, then The EFQM Model is for you.
Use Cases
We know The EFQM Model is used and consumed by organisations for several different aims and purposes.
Experienced practitioners have shared an insight into the alternative uses of The EFQM Model that have been, and continue to be, implemented.
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Benchmarking Performance
Building a New Business
Building Organisational Capability for Improvement
Driving Transformation Programmes
Managing Corporate Actions
Managing Risks – Building Resilience
Qualifying the Capability and “Fit” of your Suppliers
Understanding Organisational Maturity
Undergoing External Assessment and Achieving Recognition
Sensing and Responding to the Impact of Market Disruption

Creating and Improving Your Sustainability Plans
Download your FREE full version of The EFQM Model Brochure
You can now download the FULL version of The EFQM Model Brochure, which covers all the main concepts and use cases.
